FAQ

What is Senna 360 ?

Senna 360 is an immersive, interactive experience of the racing career of Formula 1 legend Ayrton Senna. The Senna 360 mobile apps for iOS and Android allow fans to explore racing cars, helmets, caps, driver’s uniforms in interactive 3D, virtual reality and augmented reality. A virtual experience is also available on the web.

How to I download the app or get access to access Senna 360 ?

You can download the Senna 360 mobile apps for iOS and Android here.

You can access the Senna 360 virtual experience on the web here.

What is Augmented Reality?

Augmented Reality (AR) is an interactive experience of a real-world environment that brings computer-generated graphics or elements into real-world camera views. In Senna 360 , you can experience cars, helmets and caps in Augmented Reality using your mobile device.

What is Virtual Reality?

Virtual reality is the computer simulation of a real environment. In Senna 360 , you can experience the virtual garage of Formula 1 legend Ayrton Senna, including his racing cars from 1981 through 1994 in virtual reality using your mobile device or on the web.

I did not receive an email confirmation, how do I login?

Please first check your email Junk or Spam folders for the confirmation email from Senna 360. If you cannot locate the email please contact our support email [email protected] from your registered email address and we will manually verify your login to Senna 360.

How can I reset my password?

To reset your password with the Senna 360 app on your phone, open the app, navigate to the login page, and then click Help on the login screen . On the Reset Password page, enter the e-mail address you used to register with Senna 360 and click Submit . You will receive an e-mail with a link to reset your password. U se your new password to your registered e-mail address to log into the app or website.

To reset your password on the web, navigate to the Senna 360 website , click on APP SETTINGS and then Reset Password. You will receive an e-mail with a link to reset your password. U se your new password to your registered e-mail address to log into the app

What are the minimum requirements for Senna 360 ?

Senna 360 uses advanced technologies and works best on current iOS and Android devices. Older devices may encounter difficulties using Senna 360. If the Senna 360 app is not working well on your mobile device, you can access the Senna 360 virtual experience on the Senna 360 website

Do I have to be connected to the Wi-Fi to use Senna 360?

Wi-Fi is recommended to install and use the Senna 360 apps because the advanced features of the mobile app requires significant data transfers. Some users of Senna 360 will incur data charges from their mobile operator for data transfers and users incur any such data charges at their own sole discretion.  The app works best on a Wi-Fi connection, but also at lower speeds on any mobile data network.

What do I get if I donate ?

A Donation Upgrade entitles you to full access to all current functions of Senna 360 , whether you donate at the Bronze, Silver, Gold or Sempre levels. Silver, Gold and Sempre level donations entitle you to participation in draws for merchandise that is displayed on the Donation page of the mobile apps and Senna 360 website. Spin Lab will award Donation prizes annually and at its sole discretion.

The proceeds of the Donation  Upgrades benefit the charitable activities of Instituto Ayrton Senna, after the development costs of Senna 360 are recouped by the developer, Spin Lab AG.

What does my donation support?

This year, 2019 marks a special anniversary for Instituto Ayrton Senna, as it celebrates Ayrton Senna’s racing career, 25 years since the tragic accident that claimed his life at Imola in 1994. Instituto Ayrton Senna was established in Brazil in 1994 as a charitable foundation and since then, it helped over 23 million children and youngster in Brazil.

Donations via Senna 360 benefit the charitable activities of Instituto Ayrton Senna, after the development costs of Senna 360 are recouped by the developer, Spin Lab AG. 

How do I see Senna 360 in virtual reality on my mobile device or the web?

Virtual reality (VR) requires the wearing of special VR glasses. You use any Google Cardboard compatible goggles available here

You can also access the Senna 360 virtual experience via the Senna 360 website

How do I see Senna 360 cars, helmets and caps in augmented reality on my mobile device?

You can access most Senna 360  Augmented Reality features through the Senna 360 app. First ensure you have granted access to the Camera of your mobile device. Click the “AR” button on any Senna 360 car, helmet or cap to launch the Augmented Reality feature.

For Augmented Reality cars on iOS, identify a flat surface through your Camera. One or several blue rectangles will appear on the flat surfaces in your camera view. Double-tap within a blue rectangle to place the real-size AR car. You can pinch zoom in/out to re-size the car. Move around the AR car to inspect it from any angle.

For Augmented Reality helmets and caps, launch the feature by clicking the AR button on any Senna 360 helmet or cap. Hold your mobile device at arms length from your face to place the augmented reality helmet or cap on your head. Take a selfie photo or video using the on-screen controls and save the image to your Camera roll or share it on social media via Facebook or Twitter.

How can I share virtual helmets and caps on social media?

Open the Senna 360 app and log in using your registered email address and password, or via Facebook. From the main menu, choose Augmented Reality, then select a Helmet or Cap. You can choose between the cameras on your phone with the on-screen control. If you are satisfied with the picture, click Share Selfie and choose Facebook, Twitter or Save Picture.

Why does loading Senna 360 take a while?

Some functions of Senna 360 may take some time, as they contain large 3D, virtual reality or augmented reality objects. Please be patient and enjoy the feature after it has loaded.